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The Narita Express (N'EX) is a JR East limited express that connects Narita Airport directly with Tokyo, Shinagawa, Shibuya, Shinjuku, Yokohama and other stations without changing trains. To ride it, you need a limited express ticket in addition to a basic fare ticket.

• Where to book, and when booking opens
• How to book on Eki-net
• Fares by station
• Riding without a reservation (unreserved seat ticket)
• Changes, refunds and what happens if you miss your train

All information in this article is taken from the official JR East and Eki-net websites.

The diagram below shows the distance between seats in the Narita Express ordinary car and Green Car, and where the power outlets and luggage area are. Press "View in 3D" to step inside the car and look at the seats.

How to book the Narita Express

Where you can reserve and buy

There are 2 ways to ride the Narita Express: (1) using tickets (basic fare ticket + limited express ticket) and (2) using a pass. Limited express tickets can be reserved and bought at the following places.

A basic fare ticket is required separately

Eki-net's Conventional Line Ticketless Limited Express Ticket is a "reserved-seat limited express ticket" only. For the basic fare, use a transportation IC card or Mobile Suica, or buy a paper ticket (commuter passes can also be used).

When you can book the Narita Express

Reserved-seat limited express tickets for the Narita Express can be bought from one month before the boarding date.

Eki-net advance reservation request

If you choose a date before tickets go on sale, the request automatically becomes an "advance reservation request". Up to a third choice can be entered per request. Advance reservation requests do not guarantee a seat.

Booking on the day

On the day of travel, applying for, changing and refunding Conventional Line Ticketless Limited Express Tickets is possible from 5:00 to 23:50, and until the departure time of the train.

How to book on Eki-net

4 steps to apply

You need to register as an Eki-net member to apply.

1. On the Eki-net top page, select "JR Tickets", enter the departure and arrival stations, date, time and number of people, and press "Search for trains".
2. Choose a route that includes a train covered by the Conventional Line Ticketless Limited Express Ticket service, and press "Proceed to select ticket and seat type".
3. For the ticket type, choose "Other tickets" (not needed for trains not covered by Eki-net Q-Ticket).
4. For the seat type, choose "Reserved seat" or "Green", then choose a conventional line ticketless product.

Payment

Payment is only by the credit card registered with Eki-net. Payment is completed when the application is completed. Convenience store payment, bank payment and payment at the station cannot be used.

When you ride

• There are no on-board ticket inspections.
• If the conductor or station staff ask to see your limited express ticket, log in to Eki-net and show the application history details page in My Page.
• Only the Eki-net member who applied can use the ticket. When 2 or more people travel, ride together with the member who applied.
• You cannot apply for "children" only.
• If you cannot show your booking because your smartphone is broken, out of battery or similar, you pay for a limited express ticket at the on-board price. The cost of the original booking is refunded minus a fee.

Buying Narita Express tickets at a station

At stations, you can buy at the JR EAST Travel Service Center, the JR Ticket Office (Midori-no-madoguchi) and reserved seat ticket vending machines.

Reserved seat ticket vending machines

• Guidance is available in multiple languages (English, Simplified Chinese, Traditional Chinese and Korean).
• 1,000 yen, 2,000 yen, 5,000 yen and 10,000 yen bills can be used.
• Credit cards can be used.

Stations at Narita Airport

At the JR Ticket Offices and the reserved seat ticket vending machines with a passport reader at the stations in Narita Airport, you can also reserve seats for the same day.

Narita Express fares

Fares and charges to and from Narita Airport Terminal 1 and Narita Airport Terminal 2·3 stations (adults)

These amounts, shown on the official JR East website, combine the basic fare ticket and the limited express ticket.

• The fares are the same all year round.
• Eki-net's Conventional Line Ticketless Limited Express Ticket costs the same as a regular limited express ticket for purchases made on or after October 1, 2026.

Child fares

• For children (age 6 to under 12), the basic fare ticket and reserved-seat limited express ticket cost half the adult price. The Green ticket costs the same as for adults.
• Infants (age 1 to under 6) and babies (under 1) travel free. However, a child ticket is required from the third infant when one adult or child is accompanied by more than 2 infants, when an infant or baby uses a reserved or Green seat alone, and when an infant travels alone.

Can you ride the Narita Express without a reservation?

All seats on the Narita Express are reserved, and you cannot ride with a non-reserved limited express ticket. To ride without choosing a seat, use an "unreserved seat ticket".

Unreserved seat ticket

If a passenger with a seat reservation comes, give up the seat.

Buying a limited express ticket on board

If your section includes Narita Airport Terminal 1 Station or Narita Airport Terminal 2·3 Station, there is no on-board surcharge. If you buy a limited express ticket on board, you also use empty seats in ordinary cars.

Changing and refunding a Narita Express booking

Changes on Eki-net

When reducing the number of people, a refund fee applies for each person removed. Changing only the number of people or seat positions does not count as a change.

Refunds on Eki-net

• Refunds are possible until the departure time of the train on the boarding date, and no later than 23:50.
• The refund fee is 320 yen with the "Eki-net benefit".

If you miss your train

If you miss the train you reserved with a Conventional Line Ticketless Limited Express Ticket, on the Narita Express you can use empty seats on a later train on the same day only. If a passenger with a reserved-seat limited express ticket comes, give up the seat. If you want to take a train earlier than the one you reserved, change your booking to that train in My Page before boarding.

Planned Narita Express cancellations

The official JR East website states that some Narita Express trains will not run from Friday, November 6 to Sunday, November 8, 2026. If you plan to ride during this period, check which trains are affected on the official JR East website.

What is the Narita Express?

Here are the Narita Express's route and on-board facilities.

A limited express connecting Narita Airport with major cities in the Tokyo area

The Narita Express is a limited express train that directly connects Narita International Airport with major cities in the Tokyo area such as Tokyo, Shinagawa, Shibuya, Shinjuku and Yokohama. The fastest trip from Narita Airport Terminal 1 Station to Tokyo Station takes 53 minutes. Some trains also stop at Narita, Sakura, Yotsukaido and Chiba stations.

On-board facilities

No reservation is needed for the luggage area. There are security cameras near the doors and in the luggage area, and the luggage racks in each car have dial locks.

The differences from the Skyliner are covered in "Narita Express vs Skyliner" (in Japanese), and how to book the Skyliner is covered in "How to Book the Skyliner".

Summary

Here is a summary of how to book the Narita Express.

• How to book: Eki-net (Conventional Line Ticketless Limited Express Ticket), stations (JR Ticket Office, reserved seat ticket vending machines, etc.)
• When: From 10:00 one month before the boarding date. Eki-net advance reservation requests open at 14:00 one month and one week before
• Fares: From Narita Airport Terminal 1 / Narita Airport Terminal 2·3 to Tokyo, 3,140 yen in an ordinary car and 3,910 yen in the Green Car
• Without a reservation: You cannot ride with a non-reserved limited express ticket. With an unreserved seat ticket (same price as the reserved-seat limited express charge), you can sit in empty ordinary-car seats
• Changes and refunds: With the Eki-net benefit, any number of changes within 3 months; refund fee 320 yen

Fares, charges and operating plans may change. Please check the latest information on the official JR East and Eki-net websites before you travel.